SiteHoster Policies


Your privacy is very important to us when using our website and services. Please read our policies to understand how we keep your personal information safe and secure

Terms of Service

Last updated: 07 April 2019

Please read these Terms of Service (“Terms”, “Terms of Service”,) carefully before using the https://sitehoster.ie website (the “Website”) operated by SiteHoster (“us”, “we”, or “our”).

Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website.

By accessing or using the Website you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Website.

Privacy Policy

Please refer to our Privacy Policy and Cookie Policy above. You agree that our Privacy Policy and Cookie Policy constitutes part of these terms. You must read our Privacy Policy and Cookie Policy before you use the Website.

Intellectual Property Rights

Other than the content you own, under these Terms, SiteHoster and/or its licensors own all the intellectual property rights and materials contained in the Website.

You are granted limited license only for purposes of viewing the material contained on the Website.

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media
  • selling, sublicensing and/or otherwise commercializing any Website material
  • publicly performing and/or showing any Website material
  • using this Website in any way that is or may be damaging to this Website
  • using this Website in any way that impacts user access to this Website
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website
  • using this Website to engage in any advertising or marketing

Certain areas of this Website are restricted from being accessed by you and SiteHoster may further restrict access to you to any areas of this Website, at any time, in absolute discretion. Any username and password you may have for this Website are confidential and you must maintain confidentiality as well.

Purchasing Our Products

SiteHoster offers three services: Website Design, Website Hosting and Website Management to you as a product package (“Product(s)”). These services are offered as a package and can not be purchased individually.

If you choose to purchase any Product made available through the Website (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (a) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (b) the information you supply to us is true, correct and complete. You expressly agree that SiteHoster is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. You expressly agree that SiteHoster cannot accept any liability for loss or damage arising out of such cancellation.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Subscriptions to our Products

Our Products have a one time setup fee and are billed on a subscription basis (“Subscription(s)”).

The setup fee and your first subscription payment will be billed together. After the first payment, the subscription fee will continue on a monthly or yearly basis, depending on whichever option you choose.

You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set on a monthly or yearly basis.

At the end of each Billing Cycle, your Subscription fee will automatically renew under the exact same conditions. If you choose to cancel your subscription, you can contact us. All Subscriptions are based on a rolling monthly or yearly contract.

A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide SiteHoster with accurate and complete billing information including full name, address, state/county, zip/post code, telephone number, and a valid payment method.

By submitting such payment information, you automatically authorize SiteHoster to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, SiteHoster will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Cancellations

You are free to cancel your subscription to our Products if you wish at any time. You may request a copy of your website files after it is designed. Some or all of the Product features may not function if you choose to change to a different hosting provider.

If you choose to cancel your subscription, you will no longer have access to, or use of our Products or Website.

Refunds

Certain refund requests for Subscriptions may be considered by SiteHoster on a case by case basis and granted in sole discretion of SiteHoster. There is no refund for the setup fee or first monthly subscription fee.

Refusal of Service

SiteHoster reserves the right to refuse service to any individual, website, or blogs that contain offensive, obscene, hateful, malicious content or any other reason.

Third Party or Client Modifications

With a WordPress website, you can independently edit or update your web pages after completion of the site, unless otherwise agreed upon in this agreement by you and SiteHoster. If anyone other than SiteHoster attempts to update your website and damages the design or impairs the ability for the web pages to display or function properly, time to repair the web pages will be charged at an hourly rate of €40 + vat per hour beyond the time allowed in the monthly management plan. There is a one hour minimum fee.

Fee Changes

SiteHoster, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

SiteHoster will provide you with reasonable notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Products after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Accounts

If you Purchase any of the Products on the Website, you are required to create an account with us. You must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Website.

You are responsible for safeguarding the username and password that you use to access the Website and for any activities or actions under your username and password, whether your username and password is with our Website or a third-party service.

You agree not to disclose your username and password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Availability, Errors and Inaccuracies

We constantly update our offerings of Products on the Website. The Products available on our Website may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Website and in our advertising on other websites. You expressly agree that any such offer of a product does not constitute a legal offer capable of attracting legal consequences.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and products. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section “Availability, Errors and Inaccuracies” is without prejudice to existing statutory rights.

Your Content

In these Terms of Service, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website or your own website hosted on our servers. By displaying Your Content, you grant SiteHoster a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. SiteHoster reserves the right to remove any of Your Content from this Website and your website at any time without notice.

Disclaimer

Your use of the Website is at your sole risk. This Website and/or Products is provided “as is,” and “as available”, and SiteHoster expresses no representations or warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

Please read and understand our limits of liability before ordering our Products.

In no event shall SiteHoster, nor any of its officers, directors, employees, suppliers, partners, agents or affiliates be held liable for anything arising out of or in any way connected with your use of this Website and/or Products whether such liability is under contract. SiteHoster, including its officers, directors, employees, suppliers, partners, agents or affiliates shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website and/or Products.

Links To Other WebSites

Our Website and/or Products may contain links to third party websites or services that are not owned or controlled by SiteHoster.

SiteHoster has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that SiteHoster shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.

Website Hosting and Management

We provide a managed hosting service and full admin access of the WordPress website is not provided as we take care of all maintenance and updates.

You will have limited access to create and edit web pages and blog posts.

SiteHoster reserves the right to change product package options at anytime and without notice.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Website and Products will immediately cease. If you wish to terminate your account, contact us and we will send you a cancellation form to complete.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You hereby indemnify to the fullest extent SiteHoster and its licensee and licensors, and their employees, contractors, agents, officers and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Website and/or Products, by you or any person using your account and password, or b) a breach of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

SiteHoster is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

SiteHoster is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between SiteHoster and you in relation to your use of this Website and/or Products, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of Ireland, and you submit to the non-exclusive jurisdiction of the state and courts located in Ireland for the resolution of any disputes.

Privacy Policy

SiteHoster (“us”, “we”, or “our”) operates https://sitehoster.ie (the “Website”).

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Website.

If you choose to use our Website, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing our Products to you and improving the Website. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Service, which is accessible at https://sitehoster.ie/terms-of-service/, unless otherwise defined in this Privacy Policy.

Information Collection And Use

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Website (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.

Service Providers

We may employ third-party service providers due to the following reasons:

  • To facilitate our Website;
  • To provide the Website on our behalf;
  • To perform Website-related services (website backups, security scans etc.);
  • To assist us in analyzing how our Website is used.

We want to inform our Website users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Your Personal Information may be stored as part of our website backup services in countries outside of the EU for a maximum of 30 days by our third party service providers below:

Third Party Services:

WPMUDEV – Privacy Policy

Cloudways – Privacy Policy

Cloudflare – Privacy Policy

Purchases on our Website

All online payments through our Website are processed using either PayPal or Stripe when you make a Purchase on our Website.

We do not see, collect, or store your credit or debit card information.

We do not see, collect, or store other sensitive information such as usernames and passwords for these third party payment processors.

PayPal – Privacy Policy

Stripe – Privacy Policy

What are your data protection rights?

SiteHoster would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request SiteHoster for copies of your personal data.

The right to rectification – You have the right to request that SiteHoster correct any information you believe is inaccurate. You also have the right to request SiteHoster to complete the information you believe is incomplete.

The right to erasure – You have the right to request that SiteHoster erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that SiteHoster restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to SiteHoster’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that SiteHoster transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to Other Sites

Our Website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Website does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes To This Privacy Policy

This Privacy Policy is effective as of 08 April 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Cookie Policy